Privacy policy

Privacy Notice

Your privacy matters to us. This notice explains what personal information Renton collects when you use renton-us.com, why we collect it, who we share it with, how long we keep it, and how you can exercise your rights. It applies to our website, our customer support channels and our marketing communications. Last updated September 18, 2026.

1. What We Collect

We collect the following categories of personal information:

  • Identifiers and contact details — name, email address, shipping and billing address, phone number, provided when you order or contact us.
  • Order and payment information — products purchased, order value, and payment details. Card numbers are collected and processed directly by Shopify Payments (powered by Stripe); we see only the last four digits and the payment method.
  • Account and communication data — messages you send us, reviews you submit, and your customer service history.
  • Device and usage data — IP address, browser type, device identifiers, pages viewed, referring URLs and interactions with the Site, collected automatically through cookies and similar technologies (see our Cookie Policy).
  • Marketing preferences — whether you have subscribed to or unsubscribed from our emails.

2. Data Controller

Renton is owned and operated by Shute Hannah E at PO Box 704, Arivaca, AZ 85601, United States. We decide how and why your personal information is processed; Shopify Inc. provides the platform on which the Site runs and processes data under our instructions. For anything related to your data, write to info@renton-us.com.

3. How Long We Keep Your Information

We keep order and transaction records for 7 years after the purchase to meet tax, accounting and warranty obligations; customer service correspondence for 3 years after the last contact; marketing preferences for as long as you remain subscribed and for a reasonable period after you unsubscribe so we can honor your choice; and analytics data in aggregated form. Information is deleted or anonymized when no longer needed for these purposes, unless a longer period is required by law or to resolve a dispute.

4. Sharing Your Information

Your data is shared with service providers that help us deliver what you bought, each bound to use it only for that purpose: Shopify, which hosts our store; Shopify Payments (powered by Stripe) and the payment networks, for payment and fraud screening; carriers and warehouses in the United States, China and the European Union — including USPS, UPS and JS Express — which receive delivery details; the email, messaging and help-desk tools we use to support you; and analytics and advertising platforms that set cookies on the Site (see the Cookie Policy for controls). We also disclose data when the law requires it or to protect our rights. We never sell personal information and do not share it for cross-context behavioral advertising except through the cookie-based advertising you can opt out of.

5. Purposes of Processing

Your information is used for the purposes for which you gave it and for related purposes you would reasonably expect: fulfilling and shipping orders and keeping you informed about them; answering questions and resolving problems; detecting and preventing fraudulent transactions; meeting our legal and accounting obligations; understanding how the Site is used so we can improve it; and marketing, only where you have agreed or where the law allows us to contact existing customers about similar products, always with an easy way to opt out.

6. Children's Privacy

We do not sell to or knowingly collect data from children under 13 (COPPA). Should we learn that we hold information from a child under 13 without verified parental consent, we delete it. Parents or guardians who have concerns can reach us at info@renton-us.com.

7. Your Choices and Rights

Regardless of the state you live in, you can ask us to: access the personal information we hold about you; correct inaccurate information; delete your information (subject to legal retention); receive a portable copy of it; and opt out of marketing, of targeted advertising cookies (on the Cookie preferences page), and of any sale or sharing of your data (we do not sell it). We will not discriminate against you for exercising these rights. Send requests to info@renton-us.com with the subject "Privacy request"; we verify your identity using the email associated with your orders and respond within 45 days. If we decline a request, we explain why and you may appeal by replying to our response. Do Not Track: our Site does not currently respond to browser Do Not Track signals, but we honor Global Privacy Control opt-out signals for targeted advertising where technically supported.

8. Data Security

Your data travels over encrypted connections, card payments are handled by PCI-compliant processors so full card numbers never reach us, and only authorized staff can access customer records. We rely on Shopify's security infrastructure for hosting. While we work hard to keep information safe, no system is invulnerable; in the event of a security incident involving your personal information, we will inform you and the authorities in accordance with applicable breach-notification laws.

9. Email Communications

If you subscribe to our newsletter or make a purchase, we may send you promotional emails about products, offers and news from Renton. Every marketing email identifies us as the sender, includes our postal address (PO Box 704, Arivaca, AZ 85601, United States) and contains an unsubscribe link; opt-out requests are honored within 10 business days, as required by the CAN-SPAM Act, and you will continue to receive transactional emails about your orders. You can also unsubscribe by writing to info@renton-us.com.

10. Updates

We may update this Privacy Policy to reflect changes in our practices or the law. The effective date at the top is updated whenever we do, and material changes are announced on the Site or by email to customers before they take effect. Continued use of the Site after a change means you accept the updated policy.

11. Questions or Requests

For any question, request or complaint about your personal information, contact Renton at info@renton-us.com, through the contact form, or by mail at PO Box 704, Arivaca, AZ 85601, United States. We respond within 2 business days.

Effective date: September 18, 2026.